State Farm® Insurance Agent Scott Huels
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kay Jay
October 28, 2025
5
out of
5
rating by Kay Jay
"Tyler was very professional, helpful & thorough. He made my decision to which over so easy & simple for me. I’m glad he reached out to me because he actually made my day. Thank you Tyler!!"
Dalten Lindley
October 24, 2025
5
out of
5
rating by Dalten Lindley
"Great experience! Calvin was amazing very helpful"
Gabriel Contreras
October 17, 2025
5
out of
5
rating by Gabriel Contreras
"Great person Great helped Great to communicate Great personality"
We responded:
"Thanks for the amazing 5 star review Gabriel! I’m happy to see you found our insurance services helpful. -Scott Huels, State Farm Insurance Agent OFallon IL"
Deborah M Pearcy
October 9, 2025
5
out of
5
rating by Deborah M Pearcy
"They are very friendly"
We responded:
"Thank you so much for your kind words! We're glad to hear that you found our team friendly. We look forward to continuing to provide you with excellent service! -Scott Huels - O'Fallon State Farm Insurance Agent "
Ebony Houston
October 9, 2025
5
out of
5
rating by Ebony Houston
"Great service anytime I’m need something"
We responded:
"Thank you for the 5-star rating! We appreciate your support and look forward to serving you again soon! -Scott Huels - O'Fallon State Farm Insurance Agent"
Lisa
October 8, 2025
5
out of
5
rating by Lisa
"Great customer service!"
We responded:
"Lisa, Thank you for your wonderful review! Our service team works hard to make sure our customers are taken care of! We looked forward to continuously working with you! -Scott Huels - O'Fallon State Farm Insurance Agent"
Sarah Shelton
October 7, 2025
5
out of
5
rating by Sarah Shelton
"Wonderful agency! J is great at solving any problems and answering questions!"
We responded:
"Thank you for your kind words! We’re glad to hear that J is great at resolving any issues and answering your questions. We strive to handle service requests quickly and ensure our customers always have access to a live agent who’s ready to assist them. -Scott Huels - O'Fallon State Farm Insurance Agent"
Breanna Stout
October 6, 2025
5
out of
5
rating by Breanna Stout
"The agents and manager were friendly and informative. They assisted me in getting the right coverage for my vehicle, and informed me of bundles with other policies to save me money. Would recommend this State Farm location to anyone searching for insurance!"
We responded:
"Breanna, We’re thrilled that you chose to bundle your services with us and were able to enjoy some great savings! Helping our customers save money is always our top priority, and it’s wonderful to hear that we were able to make a positive difference for you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help! -Scott Huels - O'Fallon State Farm Insurance Agent"
Joshua Konneker
September 26, 2025
5
out of
5
rating by Joshua Konneker
"The team at this State Farm office have always been very polite and professional. There’s never been an issue with getting questions answered or getting any concerns taken care of."
We responded:
"Thank you so much for your thoughtful feedback! We take great pride in maintaining a team that is not only professional but also polite and approachable. Ensuring that your questions are answered promptly and that any concerns are addressed thoroughly is at the heart of what we do. We understand how important it is to have reliable support, and we strive to make every interaction smooth and stress-free for our customers. Whether you need assistance from our sales team or support from our service department, we’re always here to provide quick, personalized help. Having a live agent available whenever you need us is just one of the ways we aim to deliver exceptional service—like a friendly neighbor you can count on. Your continued trust means a lot to us, and we look forward to serving you for many years to come! -Scott Huels - O'Fallon State Farm Insurance Agent"
A Star
September 24, 2025
5
out of
5
rating by A Star
"Rob M. is one of the most considerate, easy talking, and knowledgeable employee I've talked to in pertaining insurance. I haven't had state farm insurance before, but he has made this transition extremely smooth for me and for my future endeavors. I was completely overwhelmed with the amount of researching, weighting, and comparing. With Rob's assistant, I was able to rest easy after our call, with new insurance at hand."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Rob provided you with knowledgeable and considerate support during your transition to State Farm. Navigating the complexities of insurance—such as comparing policy options, understanding coverage limits, deductibles, and endorsements—can indeed be overwhelming. Our team strives to simplify the process by offering personalized service and clear guidance, so you can feel confident and secure with your new policy. We’re glad Rob was able to make this transition smooth and stress-free for you, and we look forward to supporting you with ongoing coverage reviews and claims assistance as your needs evolve. -Scott Huels - O'Fallon State Farm Insurance Agent "
Michelle Summers
September 20, 2025
1
out of
5
rating by Michelle Summers
"At this point I'm wondering if you are a company You text me with an address to send the payment with no policy number,no amount due or response to the text."
We responded:
"Hello Michelle Thank you for bringing this to our attention. We’re sorry for any confusion or inconvenience caused. We take your concerns seriously and want to clarify everything for you. Please reach out to us directly at 618-632-3600 and we’ll make sure to provide all the necessary details, including your policy number and the exact amount due. We’re here to help and ensure you have a smooth experience with us. Thank you for your patience and understanding. -Scott Huels, State Farm Insurance Agent"
Michael O'Connor
September 10, 2025
5
out of
5
rating by Michael O'Connor
"Very friendly and helpful to work with."
We responded:
"Thank you for your 5-star review! We're proud to have a sales department that works hard to secure great rates for our customers, and our service team is committed to excellence every step of the way. We truly appreciate your support and look forward to serving you again! -Scott Huels - O'Fallon State Farm Insurance Agent"
Tim B
August 22, 2025
5
out of
5
rating by Tim B
"Very friendly staff! Always willing to go above and beyond to help!"
We responded:
"Hi Tim, thank you for your feedback! We are committed to being readily available for our customers and make sure they receive the support they need! -Scott Huels - State Farm Insurance Agent"
Joanna Alexia
August 21, 2025
5
out of
5
rating by Joanna Alexia
"Kaley and the service team were extra helpful to me! Give Scott’s office a call!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaley and our service team were able to assist you. We appreciate your recommendation and look forward to helping you again in the future! -Scott Huels - State Farm Insurance Agent"
Lacey Burmester
August 21, 2025
5
out of
5
rating by Lacey Burmester
"Kaley always goes above and beyond and is super helpful! 10/10 recommend."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Kaley consistently goes above and beyond to assist you. Your recommendation means a lot to us! -Scott Huels - State Farm Insurance Agent"
Karen Jamison
August 20, 2025
5
out of
5
rating by Karen Jamison
"Needed a quote on life insurance and within minutes I was insured. All of my concerns were addressed and answered. After getting off the phone with my agent, I was so relieved. That you."
We responded:
"Thank you for sharing your experience! We're so glad you were able to get the coverage you needed quickly—that’s our main goal. Providing affordable options and addressing all your concerns is what we strive for, and we're happy to hear you felt relieved after speaking with your agent. Thanks again for trusting us with your life insurance needs! -Scott Huels - State Farm Insurance Agent"
Marla Di Benedetto
August 12, 2025
5
out of
5
rating by Marla Di Benedetto
"They were nice. However I am changing companies because of the spy beacon and app State Farm requires. None of anyone's business where I go."
We responded:
"Thanks for the amazing 5 star review Marla! The drive safe and save beacon you are referring to is an optional discount. Please give us a call and we’d be happy to remove that discount for you. -Scott Huels, State Farm Insurance Agent OFallon IL"
jeff williams
August 1, 2025
5
out of
5
rating by jeff williams
"So I just bought a new car. I have a unique situation where I am temporarily living in one state and my wife and another one. I sent messages out to several brokers and insurance agencies asking what I can do about this and signed up for some quotes. I asked to be contacted by email as I cannot answer my phone at work. State Farm answered my question quickly and offered to help in anyway they could in an email and left it there. Whereas other companies, large and small and a number of brokers were blowing up my phone all day long. I respected State Farm’s decision to contact me the way I requested and to leave it there. As a results, I signed up for their services and am now part of the State Farm family. Thank you, Rob and Scott for your help today."
We responded:
"Thank you so much for sharing your experience. We truly respect our clients' wishes and believe that respecting communication preferences is key to building trust. Above all, our goal is to help you secure the insurance coverage you desire in the way that works best for you. We're glad Rob and Scott could assist you and welcome you to the State Farm family! -Scott Huels - State Farm Insurance Agent"
Jessica Daniels
July 24, 2025
5
out of
5
rating by Jessica Daniels
"Calvin Anderson was wonderful! He took the time to call me to go over every detail of our policies—he knew his stuff and it was a breeze switching over a multitude of policies!! I am very confident in the new policies and the agent and office staff supporting us!"
We responded:
"Jessica, thank you for your kind feedback! Calvin Anderson and our team at Scott Huels State Farm are dedicated team members who do their best to bundle policies and make switching hassle-free. Thank you for your business. -Scott Huels - State Farm Insurance Agent"
Meagan Iafelice
July 23, 2025
5
out of
5
rating by Meagan Iafelice
"I had a great experience with Calvin! He was super helpful with getting myself and my daughter enrolled in life insurance."
We responded:
"Meagan - thank you for trusting us with your life insurance needs! We pride ourselves on being informative to our customers about their policies and providing them with affordable options. -Scott Huels - State Farm Insurance Agent"
Jamey Kuhlmeier
July 14, 2025
5
out of
5
rating by Jamey Kuhlmeier
"Very friendly people that listen to your wants and that service all your needs would recommend them to all my family and friends"
We responded:
"Thank you, Jamey, for the awesome 5 star review! I’m glad to see you found our insurance services friendly. We look forward to helping your friends and family with their insurance needs as well. -Scott Huels, State Farm Insurance Agent OFallon IL"
Leah Williams
July 9, 2025
5
out of
5
rating by Leah Williams
"Professional and informative."
We responded:
"Thank you, Leah, for your 5 Star Review! We are so glad to be able to assist you!"
Dennis Eggemann
July 8, 2025
5
out of
5
rating by Dennis Eggemann
"Great place! Very friendly"
We responded:
"Thanks for the amazing 5 star review Dennis! -Scott Huels, State Farm Insurance Agent OFallon IL"
Renee Harvey
June 30, 2025
5
out of
5
rating by Renee Harvey
"State Farm's been super reliable for me. Their customer service is always helpful. Definitely recommend!"
We responded:
"Thanks for the amazing 5 star review Renee! I’m glad you found our customer service helpful. We look forward to servicing all of you future insurance needs. -Scott Huels, State Farm Insurance Agent OFallon IL"
Megan Newcomb
June 30, 2025
5
out of
5
rating by Megan Newcomb
"Awesome to work with!"
We responded:
"Thanks for the review Megan! -Scott Huels, State Farm Insurance Agent OFallon IL"